Connecting Solutions is a small business based at 101 N Monroe St, Suite 800, Tallahassee, FL 32301. You can reach us at (850) 405-8879 or info@csoltec.net.
Information we collect
We collect information you choose to send us through the quote form on our homepage, the contact form, and the website chat. That typically includes your name, phone number, email address, the service you need, and your message. The contact form and chat may also ask for your city, and the chat may ask whether the work is for a home or a business and may include the conversation so our team can follow up.
We also receive basic technical data such as your IP address and browser information. We use this for security, spam prevention, and rate limiting.
This website does not have a customer account or login system.
How we use this information
We use the information you send us to respond to your request, provide a quote or the services you asked about, and prevent spam and abuse of our forms and chat.
We do not sell your personal information
We do not sell your personal information.
Service providers
We use a few companies to help us run this website. Namecheap hosts the site and handles the email that is sent when you submit a form or a chat request.
This site uses Cloudflare Turnstile to protect our forms from spam and abuse. Your use of Turnstile is subject to the Cloudflare Privacy Policy and Turnstile Privacy Addendum.
The site also loads fonts from Google Fonts. Google may receive your IP address and browser information when those font files are requested.
Embedded content and links
Our contact page includes a Google Maps embed that shows our office location. When that map loads, Google may collect technical information, such as your IP address, under Google's own privacy policy.
We link to our Facebook and LinkedIn pages so you can find us there. Those sites have their own privacy policies. We do not embed Facebook or LinkedIn widgets, and this website does not embed YouTube videos.
How long we keep information
We keep the information you send us as long as we need it to respond to you, provide a quote or service, prevent abuse, and meet any legal obligations. If you would like us to delete it sooner, please contact us.
Your choices
You can ask us to access, correct, or delete the personal information we have about you. Email info@csoltec.net, call (850) 405-8879, or write to us at the address above.
Children's privacy
This website is meant for adults seeking security, phone, and IT services for a business or home. It is not directed at children, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. The current version will always be posted here.
Contact us
If you have questions about this policy or about your information, contact Connecting Solutions:
Connecting Solutions
101 N Monroe St, Suite 800
Tallahassee, FL 32301
(850) 405-8879
info@csoltec.net